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Conditions of Use

By continuing to place order via this website you agree to be bound by these terms and conditions of sale. All orders placed via this website must be done in good faith, and are considered a promise to buy. All information you supply during the ordering process must be true and correct.

How We Charge
After you have submitted your order, we will send you a confirmation email containing your order details. If there are any errors or wrong details, let us know within 12 hours.

All Prices quoted on the web page are current as of the date the product page was generated by our system. In case of a discrepancy between the product page price and the shopping cart price, the Shopping cart price at the time of order will take precedence, and will be the price applicable in the case that an order is placed. The prices listed on our shopping cart include all relevant taxes including G.S.T, but do not include shipping costs.

Shipping Costs are added as the customer proceeds through checkout, and are clearly visible before any customer information is required. All Prices are subject to change without notice. In the event that a product is displayed in error or a pricing error has occurred, we will cancel the order and notify the customer. Errors and omissions are excluded.

Goods sold by Lambykins are shipped within Australia via Australia Post, and the delivery area is limited to those areas serviced by Australia Post. Goods delivered overseas sold by Lambykins are sent by standard airmail. The delivery time for each order is based on the availability time for the Product(s) + Shipping time. Shipping time varies from area to area, and can be anywhere up to 7 working days within Australia and 2 - 4 weeks to the USA.

Any orders sent overseas delayed in customs must be dealt with by the purchaser residing in the relevant country, and any fees or charges incurred through customs are the responsibility of the purchaser.

In the event that an item ordered cannot be supplied

We shall send you an e-mail notifying you that the product is out of stock and provide an estimated time of arrival for delivery. A suitable alternative of the same value may be offered or we will credit your account using the same method by which payment was made.

Returns Policy:

We want you to be fully satisfied with every item you purchase from us. If you should wish to return or exchange an item for any reason, please do so. Within 7 working days of receipt of merchandise, we will credit your original method of payment, excluding shipping and handling charges. After 7 working days all returns are for exchanges or credit only. No returns, exchanges or credit after 60 days from date of purchase. Items being returned must be securely wrapped. All articles must be in saleable condition; previously used articles are not returnable. Shipping and handling charges are one direction only; we do not pay shipping on return items. Please insure the package for full value and retain all your postal and insurance receipts. There are no returns or exchanges on sale items.